Prime Video Rolls Out An Improved Streaming Experience—Here's What’s New

Press release from The Taro Group

Prime Video is bringing clarity and simplicity back to streaming with improvements to its user experience that will begin to roll out globally today, and will become available to all customers in the coming weeks.

There’s so much to discover on Prime Video, and with these updates, you’ll be able to navigate across our vast entertainment destination with ease. With more personalized recommendations powered by generative AI, you can discover content that is tailored to your individual preferences, allowing you to spend more time watching and less time browsing. Plus, we’re making it easier to quickly identify movies and series that are available at no additional cost to your Prime membership, find new blockbusters to rent or buy, and add and manage add-on subscriptions.

“We’re always listening to customers and reviewing feedback, and it's clear that many are in search of a more intuitive streaming experience,” said Kam Keshmiri, Vice President of Design at Prime Video. “With the improvements we have made to the user experience, customers will be presented with an easy-to-navigate entertainment destination where they can discover new titles and enjoy favorites, as well as sign-up or switch add-on subscriptions with just a few clicks. Best of all, they can do this while using a single login.”

Prime Video offers a large collection of premium programming in a single application across thousands of device types. You can explore a vast array of titles on Prime Video including Amazon MGM Studios-produced series and movies Road House, The Lord of the Rings: The Rings of Power, Fallout, Reacher, The Boys, and The Idea of You; licensed fan favorites including American Fiction and The Boys in the Boat; live sports like the upcoming Prime Monday Night Hockey; acclaimed sports documentaries such as Chosen One: Alexandre Daigle and Federer; programming from Prime Video add-on subscriptions like Crave, StackTV, Sportsnet, Paramount+, Crunchyroll and MGM+; and the latest blockbusters fresh from theaters to rent or buy.

Here are the updates coming to the Prime Video user experience.

Content-forward navigation bar & single-click access to titles with the hero rotator

When launching Prime Video, you’ll notice a new navigation bar. Here, you will see purpose-built destinations including "Home," "Movies," "TV Shows," "Sports," and "Live TV," as well as active add-on subscriptions, like Crave or Paramount+, allowing you to navigate by content type.

A new “Prime” destination will also be available in the navigation bar, which allows you to browse movies, TV shows, sports, and linear broadcasts available at no additional cost with a Prime membership. Here, you can also find information about other Prime benefits available in your country, such as exclusive deals and benefits.

Just below the navigation bar, the hero rotator will showcase content you can watch with a subscription, rent or buy, as well as a range of promotions including Prime member deals and subscription bundles. Plus, you can directly play, purchase or subscribe to watch, making it easier to start watching the titles you love. 

2. Explore, sign-up and manage add-on subscriptions 

You can now browse, sign-up and manage your active add-on subscriptions directly from the navigation bar. In Canada you can explore add-on subscriptions by selecting “Subscriptions.” Here, in addition to what you’re already signed up for, you can find new options that are uniquely recommended based on your preferences, previous rentals, and viewing history. Plus, the subscriptions destination will display deals and discounted bundles of subscriptions from third-party services, all in one place. 

Improved recommendations and clarity around the content that’s included with a Prime membership

Personalized recommendations have always been essential to the Prime Video experience. However, improvements to personalization features, which were created with the assistance of Generative AI, will make it easier to find the content that is the most relevant to you.

To power this experience, Prime Video uses Amazon Bedrock, a fully managed AWS service for building and scaling generative AI applications with foundational models, to generate personalized recommendations for customers.

In addition to recommendations, you can browse content by taste and other categories such as “Top 10 in the Canada” or “Trending Shows.” And now, it will be easier than ever to see what is included with a Prime membership and what you may need to pay extra for. Prime and add-on subscription logos, like MGM+ or Crunchyroll, will appear on the hero and title cards of a movie or TV show to help inform you about which subscription the content is coming from. If a title requires additional payment, a yellow shopping bag will be visible.

Plus, Prime Video is utilizing Large Language Models (LLMs) to simplify the synopses for TV Shows and Movies, so you can quickly glance at a title description, rather than having to scroll to decide if it is something you’d want to watch. 

4.  Simple and intuitive streaming experience

New animations, smooth page transitions and zoom effects are a few of the enhancements for a frictionless and enjoyable streaming experience you can look forward to.

When using a living room device, video content will play on the hero rotator as you determine what to watch, creating an immersive browsing experience. And on the “Live TV” destination, recommended 24/7 stations will automatically start playing. They will continue to do so as you transition into full screen playback, or exit out to browse other stations.

Prime Video has optimized the experience across all devices, including older models, so everyone can enjoy.

And these updates are just the start. At Prime Video, we always innovate on behalf of our customers and will continue to improve the user experience so customers can seamlessly navigate and discover content they’ll love across our vast entertainment destination.

About Prime Video

Prime Video is a one-stop entertainment destination offering customers a vast collection of premium programming in one application available across thousands of devices. On Prime Video, customers can find their favourite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies Fallout, The Lord of the Rings: The Rings of Power, Reacher, The Boys, and Roadhouse; licensed fan favourites Vampire Diaries and Degrassi;  exclusive entertainment such as Prime Monday Night Hockey, ONE Championship; and programming from partners such as Sportsnet, Paramount+, Crave, Citytv+, STARZ, AMC+, Super Channel, BritBox, Hayu, STACKTV, a multi-channel service featuring 16 top-tier networks (Global, Food Network Canada, HGTV Canada, W Network, The HISTORY® Channel, Adult Swim, Lifetime, Slice, Showcase, National Geographic, Cartoon Network, Treehouse, YTV,  Disney Channel, Disney Junior and Disney XD), via Prime Video Channels add-on subscriptions. Prime Video is one benefit among many that provides savings, convenience, and entertainment as part of the Prime membership. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles, including blockbusters such as Barbie and Oppenheimer, via the Prime Video Store. Customers can also go behind the scenes of their favourite movies and series with exclusive X-Ray access.